SERVICES
When you are suffering from an unexpected illness or injury, or when you simply require general medical attention without waiting for an appointment, we are the provider you need. Our professional team of board-certified doctors, nurses and other clinicians are equipped to handle a comprehensive range of urgent medical conditions and injuries, routine illnesses, and general medical services.
EMERGENCY APPOINTMENTS
At Park Surgery, emergency appointments are available to our patients every morning at 8am and are carried out on the same-day.
Emergency appointments are there for patients who require medical attention urgently. Generally speaking emergency appointments are for new and acute problems that cannot wait for a few days. We therefore ask patients to make a decision based upon this before calling the practice and to understand how precious same day appointments are.
Due to the urgency, unfortunately you may not see your usual doctor as a result of this.
TESTS & RESULTS
Several tests can be carried out at the practice including: bloods, urine and sputum. In addition to this, more complex tests such as: ECG’s, Lung function assessment and on-site INR testing.
Should you be required to have any of the above tests carried out by one of our clinicians, results for these tend to take around a week to come back. Please be aware, x-rays or scans can take up to four weeks.
To find out a result to a recent test we ask patients to call the practice between 12pm and 3pm during the week (excluding bank holidays).
PLEASE BE AWARE - OUR RECEPTION TEAM ARE NOT TRAINED TO PROVIDE RESULTS TO PATIENTS. THESE RESULTS CAN ONLY BE DISCUSSED WITH A TRAINED MEMBER OF THE TEAM WHO IS ABLE TO INTERPRET FINDINGS.
ROUTINE
APPOINTMENTS
Routine Appointments can be booked 2 weeks in advance here at Park Surgery. The purpose of routine appointments is for general health queries, diagnoses, and monitoring of conditions (also known as non-urgent appointments). When patients contact our Reception team, they will be offered the next available appointment.
Our waiting times for next available appointments vary throughout the year, however we always strive to reduce the time our patients need to wait to obtain the next available appointment. Phone lines can be considerably busy at all times.
You can request to see a specific GP, however please be aware that making this request may increase the time until an appointment can be made.
IMMUNISATIONS
Flu vaccines are given from September each year by our clinicians at Park. They are provided to patients over 65 years, and those under this of age with chronic diseases such as asthma, diabetes, heart disease, kidney/liver disease or cancer and if you are pregnant.
Everyone over the age of 65 and those aged 2 to 64 with certain health conditions are eligible for the pneumococcal vaccine. Most people over the age of 65 will only need one dose, which will help protect them for life.
Everyone aged 70 to 79 is eligible for the shingles vaccine. Depending on the type of vaccine you have, you'll have either 1 dose or 2 doses (given between 6 and 12 months apart). You're eligible up until your 80th birthday.
PRESCRIPTIONS
Times to collect prescriptions are changing. If you are looking to pick up a prescription from the practice, please pop in at 12pm or 5pm.
THE NHS APP IS NOW LIVE!
This app allows you to request repeat prescriptions from the comfort of your own home. The app means that you don't have to wait on the phone to us and you can make requests online at a time that suits you.
Simply download the NHS app from the apple or android store today!
CHILD IMMUNISATIONS
Many childhood diseases have been virtually eradicated in the UK due to the availability of vaccinations. It is thus very important that all children are fully immunised. The majority of vaccinations up to the age of 5 years are performed at the surgery following a reminder sent to the parents by the Health Board.
Vaccines for Diptheria, Tetanus, Whooping cough, polio, Haemophilus, Rotavirus, Meningitis B&C and Pneumococcus are staggered at various times from 8 weeks to 4 years of age.
Further vaccines for HPV in girls (12-13yrs) and the 3 in 1 booster with meningitis vaccine at 14 yrs to all, are usually administered at school.
Recommended vaccinations can be found using the link below:
MENTAL HEALTH
Appointments are pre-booked and are available on Mondays and Thursdays.
If you are really struggling and need additional support out of hours or days where we do not have a clinician at the practice, the follow websites may be extremely useful:
Melo (Melo Cymru - Mental Wellbeing Resources, Courses + Advice Gwent Wales): Resources to help you develop knowledge and skills around your mental health.
MIND (Information & Support | Mind, the mental health charity - help for mental health problems): MIND are the UK’s leading mental health charity. Their website has lots of information on understanding and managing your mental health.
Samaritans (Samaritans | Every life lost to suicide is a tragedy | Here to listen) - If you are really struggling to cope with your mental health, pick up the phone and call Samaritans.
NEW PATIENT
HEALTH CHECKS
We are currently accepting new NHS patients at Park Surgery. If you live within our catchment area, feel free to stop by Reception and sign up today!
You will be required to complete a GMS registration form and all new patients over the age of 16 must complete a 'new patient questionnaire' alongside. This questionnaire allows us to determine what medication you may take, any underlying health conditions, gain an understanding of your family medical history and lifestyle habits.
Within a week of signing up as a new patient, you will be booked for a health check with one of our experienced clinicans.
DIABETIC SPECIALIST
Patients who have been diagnosed with Diabetes are invited to see our specialist at Park Surgery. Appointments are available every other Tuesday and provides patients with a better understanding of their condition, allows us to monitor them regularly and discuss any concerns they may have.
If you are a patient who suffers with Asthma, COPD, Diabetes annual reviews are carried out by our nurses at Park. This allows us to ensure you are using the correct medication (if required), monitor your health and provide an opportunity for you to discuss any concerns.
MEDICALS
Whether its a fostering or medical you require, here at Park we are happy to help!
Medicals can be completed at the cost of £100.